Engineering assistance

Direct support from the core developers

Submit bug reports, restore offline licenses, or consult documentation written by the engineers building the software.

Documentation

Essential troubleshooting guides

Clear solutions for system permissions, backups, and licensing states.

Licensing & Purchases

System Permissions

Offline Backups

Restore lifetime purchases across devices instantly without contacting support bots or third-party servers.

Understand why specific native entitlements are required for offline file access and background haptics.

Export encrypted local databases safely to local storage or personal cloud destinations.

Bug reports

Send diagnostic logs

Inquiries route directly to engineers writing the Swift and Kotlin runtimes. Expect a response within 24 hours.